PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE OR ENGAGING OUR SERVICES.

Welcome to our website...

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern www.onlineiseasy.com.au’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to www.onlineiseasy.com.au and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and www.onlineiseasy.com.au’s rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that www.onlineiseasy.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), www.onlineiseasy.com.au’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

DELIVERY OF GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of www.onlineiseasy.com.au.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS

www.onlineiseasy.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of www.onlineiseasy.com.au.

LINKS TO OTHER WEBSITES

www.onlineiseasy.com.au may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between www.onlineiseasy.com.au and the owners of those websites. www.onlineiseasy.com.au takes no responsibility for any of the content found on the linked websites.

www.onlineiseasy.com.au’s website may contain information or advertisements provided by third parties for which www.onlineiseasy.com.au accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

DISCLAIMER

To the fullest extent permitted by law, www.onlineiseasy.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. www.onlineiseasy.com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of www.onlineiseasy.com.au to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

YOUR PRIVACY

At www.onlineiseasy.com.au, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure servers. www.onlineiseasy.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

THIRD PARTIES

We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

DISCLOSURE OF INFORMATION

www.onlineiseasy.com.au may be required, in certain circumstances, to disclose information in good faith and where www.onlineiseasy.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of www.onlineiseasy.com.au. www.onlineiseasy.com.au expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then www.onlineiseasy.com.au will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. www.onlineiseasy.com.au reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

COPYRIGHT, TRADEMARK AND RESTRICTIONS OF USE

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

www.onlineiseasy.com.au expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

WHOLE AGREEMENT

These terms and conditions represent the whole agreement between you and www.onlineiseasy.com.au concerning your use and access to www.onlineiseasy.com.au’s website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

EXCLUSION OF UNENFORCEABLE TERMS

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

CONSULTING SERVICES

By engaging our services, you agree that The Trustee for Mayer Family Trust trading as Online is Easy is reliant on the information supplied by the client in order to provide the services and cannot be held responsible for any results for services provided based on such client information. You are liable and fully responsible for any decisions you make based on our services or recommendations and any consequences which may result.

Any and all information on our website is educational and for information purposes only, intended to assist you. It is not to be construed as business advice and should not substitute professional advice based on your own business or personal circumstances.

JURISDICTION

This agreement and this website are subject to the laws of Victoria and Australia. If there is a dispute between you and www.onlineiseasy.com.au that results in litigation then you must submit to the jurisdiction of the courts of Victoria.

Disclaimer

If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.

The information contained in this website is for general information purposes only and is provided by www.onlineiseasy.com.au. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of www.onlineiseasy.com.au. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, www.onlineiseasy.com.au takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

COPYRIGHT NOTICE

This website and its contents are the copyright of The Trustee for Mayer Family Trust trading as Online is Easy – © 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.

Privacy Policy

At www.onlineiseasy.com.au, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server. www.onlineiseasy.com.au’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.

STORAGE AND SECURITY OF YOUR INFORMATION

We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.

Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.

We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

COOKIES AND PIXELS

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.

DISCLOSURE OF YOUR INFORMATION

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of www.onlineiseasy.com.au, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.

THIRD PARTIES

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of www.onlineiseasy.com.au, our customers or third parties or if required by law.

We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

SECURITY

We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.

LINKS

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites or organisations. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by Online is Easy on this website, in-person at events or over a video call or chat created by Online is Easy.

CHANGE IN PRIVACY POLICY

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at hello@onlineiseasy.com.au and we will respond within 48 hours.

Recording and Image Waiver

Online is Easy reserves the right to broadcast and transmit recorded content via TV, Satellite, Cable, Internet, and any other means of distribution.

1. I authorise Online is Easy and its partners to take or capture my photos and videos and I agree to be filmed, photographed and recorded and I understand that my identity may be revealed as a result.

2. I understand that I will not receive any monetary compensation and that all photos and videos that will be taken in this activity are copyrighted by Online is Easy.

3. I authorise Online is Easy to distribute and reproduce the materials for the following purposes: portfolio showcase, advertising, marketing, branding, educational, digital promotions, internet videos, online courses, media, other commercial or non-commercial purposes.

4. I grant Online is Easy to use my photos and videos on LinkedIn, Youtube, Vimeo, Facebook,  Instagram, and other social media platforms.

5. I understand that Online is Easy will use all content in a respectful and positive manner and I do not permit the use of these materials in a way that can harm my reputation or others. I understand that I may make a request to remove or alter an image of me however I understand that once posted or shared Online is Easy my have limited ability to control the image..

6. I understand that the materials taken on this event will be covered with this document only.

7. I release Online is Easy and its partners from all liability and obligations from any claim for injury, illnesses, claims, or demands.

Accessibility Statement

Updated: August 2023. 
 

General

Onlineiseasy.com.au strives to ensure that its services are accessible to people with disabilities. Onlineiseasy.com.au has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
 

Accessibility on Onlineiseasy.com.au

Onlineiseasy.com.au makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Onlineiseasy.com.au to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.0).
 

Enabling the Accessibility Menu

The Onlineiseasy.com.au accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
 

Disclaimer

Onlineiseasy.com.au continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. 

Despite our efforts to make all pages and content on Onlineiseasy.com.au fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
 

Here For You

If you are experiencing difficulty with any content on Onlineiseasy.com.au or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
 

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Onlineiseasy.com.au Customer Support as follows: 

email: hello@onlineiseasy.com.au

Domains & Hosting Terms & Conditions

Definitions

"Us", "We", "Our", "Provider" refers to our company, which is the domain name and hosting service provider for your service.
"You", "Registrant" refers to you as our customer.
"Registrar", "Supplier" refers to our domain name registrar and Wholesale provider for domain registration and/or hosting services.

Domain Registration Terms

We do not warrant or guarantee that the domain name applied for will be registered in your name or is capable of being registered by you. Accordingly, you should take no action in respect of your requested domain name(s) until you have been notified that your requested domain name has been registered.

If your application is deemed fraudulent through a fraud detection and prevention mechanism in the domain registration process, we may require the registering party to supply Photo Identification to verify their identity. Accepted Photo Identification methods are Passport or current Drivers License.

Both the registration of the domain name and its ongoing use are subject to the relevant naming authority's terms and conditions of use and you are responsible for ensuring that you are aware of those terms and conditions and can and do comply with them. You irrevocably waive any claims you may have against us in respect of the decision of a naming authority to refuse to register a domain name and, without limitation agree that the administration charge paid by you to us shall be non-refundable in any event.

If you fail to renew you domain name in timeframes indicated you acknowledge that your domain name will be deleted. If your domain name is deleted some registries provide a Redemption Grace Period (RGP) which may incur additional charges. If you do not redeem your domain name prior to the end of RGP the registry will release the domain name and it will become available within the public pool.

By submitting an application for a registrant name change (RNC) you agree to indemnify and hold harmless our Registrar from and against any claims made by any party as a result of transfer of the domain name pursuant to this application.
We accept no responsibility in respect of the use of a domain name by you and any dispute between you and any other individual or organisation regarding a domain name must be resolved between the parties concerned and we will take no part in any such dispute. We reserve the right, on our becoming aware of such a dispute, at our sole discretion and without giving any reason, to either suspend or cancel the domain name, and/or to make appropriate representations to the relevant naming authority.

You must not pursue any claim against the Registry Operator, our Registrar or against us, and to the fullest extent permitted by law, neither the governing bodies nor we are liable to you for any direct, indirect, special, punitive, exemplary or consequential losses or damages of any kind, including but not limited to losses or damages resulting from loss of use, lost profits, loss or corruption of data, business interruption, lost business revenue or third parties damages, arising from, as a result of, or otherwise in connection with, any act or omission whatsoever of a registry or us, or any of the registries or our employees, agents or contractors, including but not limited to any breach by us of our obligations under these Terms and Conditions, or under our Supplier's registrar agreement with each individual registry.

You agree to indemnify, keep indemnified and hold the Registry Operator, our Registrar and us, employees, agents and contractors harmless from all and any claims or liabilities, arising from, as a result of, or otherwise in connection with, your registration or use of the Domain Name.

You accept and agree that neither the Registry Operator, Registrar nor we are responsible for the use of any Domain Name in the domain names registry, and that our Registrar is not responsible for any conflict or dispute with any actual or threatened claim against a Registrar or a domain name licence holder, including one relating to registered or unregistered trademark, a corporate, business or other trade-name, rights relating to a name or other identifying indicium or of an individual or other intellectual property rights of a third party or relating to the defamation or unlawful discrimination with respect to any other person.

Hosting Terms

We are not responsible for maintaining or authoring your website. Once your account has been set up, it is entirely your responsibility to create your site. Should you require assistance with the FTP of your current website, please contact our Customer Service Department.

We specifically exclude any warranty as to the accuracy or quality of information received by any person via the Server and in no event will we be liable for any loss or damage to any data stored on the Server. You are responsible for maintaining insurance cover in respect of any loss or damage to data stored on the Server.

You warrant to us that you will only use your assigned Web Site for lawful purposes. In particular, you further warrant and undertake to us that:

1. you will not, nor will you authorise or permit any other person to, use the Server in violation of any law or regulation;

2. you will not knowingly or recklessly post, link to or transmit any material that is unlawful, threatening, abusive, harmful, malicious, defamatory, violent or teaching violence, obscene, pornographic, profane or otherwise objectionable in any way; or containing a virus or other hostile computer program; shall constitute or encourage a criminal offence, give rise to civil liability or that violates or infringes any trade mark, copyright, other intellectual property rights or similar rights of any person under the laws of any jurisdiction; and

3. you will conform to the standards made available by us from time to time and will not yourself, and will ensure that none of your end users, make excessive or wasteful use of the Server to our detriment or that of our other customers.

We reserve the right to suspend your service at the time of service abuse prior notification, and to terminate post 3 events of suspension of the service as a result of ongoing lack of resolution of the issue associated.

You are responsible for sending mail in accordance with any relevant legislation, including but not limited to the Commonwealth Spam Act (2003) and for sending the same in a secure manner. We will take all reasonable steps to ensure accurate and prompt routing of messages but we will not accept any liability for non-receipt or mis-routing or any other failure of email. In the event of deliberate transmission of unsolicited commercial email (UCE), We reserve the right to terminate services without prior notification.

You warrant, undertake and agree that:

1. any transactions within your Web site which are contracts for the sale of goods or services will be between you as the merchant and your end-user customer and you agree that we may include an exclusion of our liability in respect of such purchases and transactions in such form as we deem appropriate;

2. the information contained within your Web site will comply with all applicable law, and codes of practice governing the use of Web sites and related services, including, without limitation, those laws and/or codes of practice governing distance selling and data protection from time to time in force;

3. you will keep secure any identification, password and other confidential information relating to your account and you will notify us immediately of any known or suspected unauthorised use of your account, or any known or suspected breach of security, including loss, theft or unauthorised disclosure of your password information. Notwithstanding such notification you will be liable for any and all uses of your account (and Web site) notwithstanding any fraudulent or improper use of your password or any other access to any of the facilities we offer which is not unauthorised use or access by us.

Whilst we shall use reasonable endeavours to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorised users or hackers.

We do not warrant whatsoever that our virus protection services will stop every virus from reaching your computer network.

We make no warranty that the service will be error free or free from interruption of failure, and the company expressly disclaims any express or implied warranty regarding system and/or service availability, accessibility, or performance.

For hosting service plans which specify UNLIMITED disk (storage) space, this pertains only to files required for the normal operation of your website, and which are linked to in that website, that is your webspace provided in your account is expressly prohibited from use as an online file repository. Furthermore, you warrant to us and out Supplier that any content published to your file space either directly, or user uploaded via your website, that you hold all rights to publish and distribute such material and that specifically you do not violate the rights of any third party. Any site hosting material such as music, video or pictures that does violate the rights of any third party, may be suspended or terminated at the sole discretion of our Supplier. Any site that uses greater than 100,000 inodes (every file on your hosting account uses 1 inode), or that create file system damage by the rapid creation of large volumes of files, will be subject to review and possible suspension.

For hosting service plans which specify UNLIMITED data transfer, should your site exceed burst (or ongoing) data transit of greater than 5Mb/sec, or otherwise degrade the network performance for other users, the account will be subject to review and possible suspension.

For any service plan which specifies UNLIMITED email accounts, should the mail boxes associated with your account exceed more than 1,000,000 aggregate messages, the account will be subject to review and possible suspension.

All hosting plans are subject to general resource and usage monitoring. The following usage items are expressly prohibited:

1. Any action or process that unreasonably consumes resources degrading the shared environment for other users is subject to review. This includes but is not limited to execution of scripts (PHP,ASP.NET,CGI/PERL, FTP, HTTP, database connections and the like).

2. Running standalone, automated server-side processes including, but not limited to any daemon.

3. Running any bit torrent application, tracker or client.

4. Participating in file sharing or other peer to peer sharing activity.

5. Executing any script for longer than 180 seconds.

6. Executing any database query that takes longer than 30 seconds to complete.

7. Specifying cron tasks that execute more frequently than every 300 seconds.

General Terms

You are solely responsible for obtaining any and all necessary intellectual property rights clearances and/or other consents and authorisations, including without limitation, clearances and/or consents in respect of your proposed domain name and merchant services agreements between you and the relevant financial institutions.

You agree to indemnify and keep indemnified and hold us harmless from and against any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Server, and in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities, whatsoever suffered and howsoever incurred by us in consequence of your breach or non-observance of these terms.

You agree to supply us full payment for all services received, on or before the time period during which such services are provided. You agree that unless you notify us of your desire to cancel any or all monthly services received, those services will be billed on a monthly recurring basis. You agree that any annual service purchase will expire at the end of their paid term unless explicitly renewed by you. All goods and services purchased for which payment has not been received in cleared funds, remains the property, internet property and intellectual property of us. If you fail to make payment within the terms of this agreement, you understand we reserve the right to suspend or cancel your account.

If you have signed up using a credit card, your credit card will be re-billed on the due date of future invoices. You understand and agree that you have obtained the credit card owner's permission to use the credit card to purchase our products and services and they are aware, accept and agree that the transaction is taking place on their card.

We reserve the right to change prices listed on our website, pricing tables and marketing material. If we change the price of an annually billed product or service, you will be re-billed at the updated rate on your next renewal.

All refunds that are granted in line with the following cancellation policies, duplicate payments, failed orders will be less an administration fee.

We will not refund an order for a domain name after the domain name has been registered, will not refund for change of mind.

In certain limited circumstances (depending on the domain name space), a registrant may cancel a domain name (due to spelling mistakes etc) provided that the domain registration request has not yet been sent to the relevant registry, and the registrant submits another application for the correct spelling of the domain. In certain limited circumstances a registrant may apply for their domain name license to be cancelled (depending on the domain name space and the registry conditions); however we do not provide any refund under these circumstances.

We do not offer refunds or credits for new purchases in the event of termination or cancellation of hosting services.

Termination

We may terminate this agreement forthwith if you fail to pay any sums due to us as they fall due. We may suspend all services within an account prior to termination should any invoice in the account be outside of our trading terms.

We may terminate this agreement immediately if you breach any of these terms and conditions, or if you are a company you go into insolvent liquidation, or if you are a person you are declared bankrupt.

We may also terminate this agreement with immediate effect if you fail to comply with the End User Agreement (EUA) of a third-party supplier (Supplier) of Software or a Hosted Application.

On termination of this agreement we shall also be entitled to immediately cease any of our other Services to you (apart from Web Site hosting) without holding any backup data for retrieval by you.

Without limiting the section below on our Exclusion and limitation of liability, us and our Suppliers will not be liable to you for any cost, expense, damage or loss whatsoever for terminating this agreement.

Exclusion and limitation of liability

TO THE FULL EXTENT PERMITTED BY LAW WE HEREBY EXCLUDE ALL CONDITIONS AND WARRANTIES NOT EXPRESSLY SET OUT HEREIN. EXCEPT AS SPECIFICALLY SET FORTH IN ELSEWHERE IN THIS AGREEMENT, WE MAKE OR GIVE NO EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE, WITH RESPECT TO ANY GOODS OR SERVICES PROVIDED UNDER OR INCIDENTAL TO THIS AGREEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US, OUR RESELLERS, AGENTS, REPRESENTATIVES OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE EXPRESS WARRANTIES HEREBY GIVEN, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE.

Our total aggregate liability to you for any claim in contract, tort, negligence, equity or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim and provided that you notify us of any such claim within one year of it arising.

In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever, even if advised us to the possibility thereof. Nor will we be liable in any event for any damages including, without limitation, indirect, special, incidental, consequential or exemplary damages, arising out of or in connection to this agreement or the Services.

In no event will we be liable to you for loss of data, or the inability to retrieve data, resulting from or incidental to the use of a Service.

Notices

Except where expressly provided otherwise, any notice to be given by either party to the other may be sent by either email, fax, post or courier to the address of the other party as appearing in this agreement or ancillary application forms or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent or if sent by fax shall be deemed to be served on receipt of an error free transmission report, or if sent by post or courier shall be deemed to be served two days following the date of posting.

Severability

If any clause of these terms and conditions is held to be invalid or unenforceable in whole or in part, the invalid or unenforceable wording shall be deemed to be omitted.

Assignment

The benefit of this agreement may be assigned by us, but not our obligations to you - to do that, you agree that we may give notice to you in writing, and your failure to respond will be deemed acceptance. You may transfer this agreement provided that you give us notice in the form we require (setting out the details of the assignee) accompanied by payment of any transfer fee specified by us. No other method of transfer by you is permitted.

Change of terms on renewal

We may change the terms and conditions of this Agreement at any time. Any renewal of a Service will be in accordance with the terms and conditions in place as at that time.

Entire Agreement

These terms and conditions constitute the entire agreement between us and you, and supersede all prior agreements, understandings and representations whether oral or written. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. Except as provided above, no variation may be made to the contract unless it is in writing and signed by authorised representatives of you and us.

Important Note

In the event that this agreement constitutes a supply of goods or services to a consumer as defined in the Trade Practices Act 1974 (Cth) or any other national, State or Territory legislation (the Acts) nothing contained in this agreement excludes, restricts or modifies any condition, warranty or other obligation in relation to this agreement and the goods and you where to do so is unlawful. To the full extent permitted by law, where the benefit of any such condition, warranty or other obligation is conferred upon you pursuant to any of the Acts, our sole liability for breach of any such condition, warranty or other obligation, including any consequential loss which you may sustain or incur, shall be limited (except as otherwise specifically set forth herein) to:

(a) in relation to goods: the replacement of the goods or the supply of equivalent goods or payment of the cost of replacing the goods or acquiring equivalent goods; or the repair of the goods or payment of the cost of having the goods repaired;

(b) in relation to services: the supplying of the services again; or The payment of the cost of having the services supplied again as in each case we may elect.

Privacy Policy

We collect various information when you visit our website, register a domain name or activate a hosting service, with each purchase providing us with different information. This may include your name, address, phone number, email address and payment details. You have a right to access your personal information through your account, we provide you with access to your personal data and make any changes if it is inaccurate. We reserve the right to make amendments to this Privacy Policy at any time.

WHOIS

Upon registration of a domain, information is supplied for registrant and whois contact details. This information is used in a publicly accessible database where any internet user can find the identity and contact details of a domain registrant. This is a standard feature of domain name systems worldwide, and is subject to regulation as per the jurisdiction of the domain extension (TLD).

For .au domain names, please see auDA's WHOIS policy at https://www.auda.org.au/policy/2014-07-whois-policy which sets out auDA's guidelines on the collection, disclosure and use of WHOIS data.

Disclaimer

Every effort has been made to ensure that the information in this publication is accurate. However the author expressly disclaims all warranties, express or implied, including, but not limited to, the implied warranty of fitness for a particular purpose. the author does not warrant or make any representations regarding the use or the results of the use of the information provided within the publication in terms of its correctness, accuracy, reliability, or otherwise. No oral or written information or advice given by the author shall create a warranty or in any way increase the scope of this warranty. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Affiliate Income.

At onlineiseasy.au, our website, blogs, articles and emails often contain affiliate links, which means we may receive a small commission on a purchase without any additional cost to you, if you subscribe as a result of using our links.

The purpose of our work is to educate and share what we know about starting, running and marketing a business online, and that sometimes includes product/service recommendations.

We advocate for the products/services we mention because we often have direct, personal experience with them. We will never promote a product we have't tried or that we don’t think you'll benefit from using. We never endorse primarily for the affiliate income.

If you do purchase through one of our affiliate links, thank you very much for your support! ❤️

Website Design Terms and Conditions

1. Services: We provide website design and development services as specified in our project proposal.

2. Payment:

1. Initial Terms: As outlined in our project proposal. Projects begin after we receive acceptance of the quote, the required deposit, and all necessary content.

2. Late Payments: May result in suspension of services or incur additional fees.

3. Deposit and Balance: A deposit is mandatory to commence the project. The remaining balance is due within 3 days of the website going live.

4. Method: Payments should be made via bank transfer. Please use your quote number or Organisation as a payment reference.

5. Invoicing: An invoice will be issued upon receipt of the deposit. This invoice will detail both the deposit and the remaining balance, which is payable within 3 days of the site launch.

3. Onboarding: An interview will be scheduled online using Zoom or Google Meet following payment confirmation. We are excited to start working with you.

4. Digital Strategy Exploration & Consultation: if you have booked a Digital Strategy session online a deposit will not be required for us to commence your website project and 50% of the session fee will be credited towards your final website invoice if you proceed with us.

5. Work Scope: Work is quoted as a flat fee for the maximum hours noted in the estimate. Additional time is billed at our standard hourly rate for web design subject to written agreement.

6. Hourly Rate: our standard hourly rate for Digital Strategy & Consultation, including training and web design, is $180/hour (excluding GST). Our standard hourly rate for technical support, including doman names, email issues, and Google Workspace issues, is $120/hour (excluding GST).

7. Client Responsibilities: Clients are responsible for timely provision of all required content (text, images, style guides, branding, etc.) and must own or have usage rights for all provided materials.

8. Ownership: Full payment transfers website design and code ownership to the client. However, original materials like templates, custom code, 3rd party software integration, or stock photos remain the property of their respective owners.

9. Revisions and Approval: Design revisions are limited as per the project proposal. Written (email) approval is required for the final website to go live. Once the website is approved to go live changes and revisons are additional charged at our hourly rate.

10. Completion Timeline: We aim to meet agreed deadlines. The project start date is set upon receipt of quote acceptance, deposit payment, and content. Regardless of the situation, the project has a set end date of three months from the project start date, unless otherwise agreed in writing. If there are hold-ups or delays caused by client actions or other factors beyond our control, we reserve the right to invoice the job in full as agreed on the quote and close the job.

11. Handover & Training: We offer one hour of complimentary online training within 2 weeks of your website launch, unless specified otherwise in your quote. We may extend this period at our discretion. Any additional support or training beyond this will be billed at our standard hourly rate.

12. Liability: We hold no liability for any business losses, interruptions, or indirect consequences resulting from website usage. Clients assume full responsibility.

13. Copyright Indemnity: You guarantee the lawful use of all provided brands, photos, and text, indemnifying Online is Easy against any copyright claims.

14. Maintenance, Updates and Training: Offered under a separate agreement post-launch.

15. Termination: Either party may terminate with written notice. All financial commitments incurred before termination remain applicable and due.

16. Governing Law: These terms and conditions are governed by the laws of Victoria, Australia.

17. Amendments: We may update these terms from time to time at our discretion. Any changes will be posted online at www.onlineiseasy.com.au/webdesign-terms and take effect immediately. Your continued use of our services after any changes signifies your acceptance of the updated terms.

 Google Workspace Reseller Policy

Local Australian support for leading global cloud software: helping small business look big online.

As an Australian-based Authorised Google Workspace Reseller and certified Google Cloud Partner, Online is Easy is pleased to offer free local phone voice support for your Google Workspace subscription. This complimentary support includes up to 15 minutes of phone consultations per month to address basic issues around your Google Workspace subscription.

What we can help you with:

• User account management (e.g., password reset and management, adding/removing users, bookmarks and workflow).

• Data Migration to Google Workspace, including emails, contacts, calendars, files, photos, and other data.

• Configuration or customisation of core Workspace features (e.g., Gmail settings, calendar sharing, Drive, Docs, password management, etc.).

• Troubleshooting common technical problems (e.g., login issues, error messages).

• Guidance on utilising Google Workspace resources and implementing best practice (e.g., online help guides, training materials).

• Email Security configuration, including SPF, DKIM, DMARC, TLS encryption, attachments protection, account privacy, spoofing and authentication policies, spam, phishing and malware policies.

• Training, tips and efficiencies using Google products, mainly Google Workspace through Google Chrome, and including Google Business Profile, Search Console, Analytics (GA4), and more.

• Experience based on many years of working in this industry and owning/running small businesses and implementing innovative technologies to automate and streamline business and personal digital tools.

Support Options:

Should your technical needs exceed the scope of our free phone support, Online is Easy offers billable support options. These options include:

• Basic guideance for common account configuration, management, troubleshooting. Up to 15 minutes free per month via voice only phone call.

• Screen sharing sessions for more complex troubleshooting at our standard hourly rate (charged in 15-minute increments).

• On-site visits for in-person assistance, subject to a travel fee and our standard hourly rate (charged in 15-minute increments).

What we cannot Assist with:

• In-depth troubleshooting requiring extensive diagnostics or code analysis.

• Advanced technical planning, administration or organisational security/cybersecurity.

• Data recovery beyond basic restoration methods.

• Legal or financial compliance-related advice concerns regarding Google Workspace and/or your use of digital and cloud based tools. You should seek professional and independant advice for your accounting and legal requirements.

Important Note:

Online is Easy Pty Ltd (ABN: 51 733 831 143) is a separate entity from Google LLC. We are an Authorised Google Workspace Reseller and Google Cloud Partner, but we do not represent Google or act on their behalf. All intellectual property rights associated with Google Workspace products and services remain the exclusive property of Google LLC.

Disclaimer: This Fair Use Policy forms a part of our Terms & Conditions is subject to change at any time without prior notice and is at the full discretion of Online is Easy.

Note: Google Workspace legal and compliance